Privacyy Policy

Responsible within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Carlos Meyer

Creation, repair, maintenance, services and sales of software and hardware and corresponding computer-generated products.

Waldstr. 23

15838 Am Mellensee

Germany

Your rights as a data subject

You can exercise the following rights at any time using the contact details provided for our data protection officer:

• Information about your data stored by us and their processing (Article 15 GDPR),

• Correction of incorrect personal data (Article 16 GDPR),

• Deletion of your data stored by us (Article 17 GDPR),

• Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Article 18 GDPR

• Objection to the processing of your data by us (Article 21 GDPR) and

• Data transferability if you have consented to data processing or have concluded a contract with us (Article 20 GDPR).

If you have given us your consent, you can revoke this at any time with effect for the future.

You can contact a supervisory authority at any time with a complaint, e.g. B. to the competent supervisory authority of the federal state of your place of residence or to the authority responsible for us as the responsible body.

You can find a list of the supervisory authorities (for the non-public area) with their addresses at: https://www.bfdi.bund.de/DE/Servic

Provision of paid services

Type and purpose of processing:

In order to provide paid services, we will ask for additional data, such as payment details, in order to be able to carry out your order.

Legal Basis:

The processing of data required for the conclusion of the contract is based on Art. 6 (1) lit. b GDPR.

Recipients:

Recipients of the data may include data processors.

Retention Period:

We store this data in our systems until the statutory retention periods have expired. These are generally 6 or 10 years for reasons of proper bookkeeping and tax compliance.

Provision Required or Necessary:

The provision of your personal data is voluntary. Without providing your personal data, we cannot grant you access to our offered content and services.

Comment Function

Type and Purpose of Processing:

When users leave comments on our website, in addition to the information provided, the time of creation and the username previously chosen by the website visitor are stored. This is for our security, as we can be held liable for illegal content on our website, even if it was created by users.

Legal Basis:

The processing of data entered as a comment is based on legitimate interests (Art. 6 (1) lit. f GDPR). By providing the comment function, we aim to enable you to interact easily. Your provided information is stored for the purpose of processing the request and any follow-up questions.

Recipients:

Recipients of the data may include data processors.

Retention Period:

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. This is generally the case when communication with the user is concluded and the company can deduce from the circumstances that the matter in question has been fully resolved. We reserve the right to delete data without providing reasons and without prior or subsequent notification.

Additionally, you can request the deletion of your comment at any time. To do this, please send an email to the data protection officer or person responsible for data protection listed below, including the link to your comment and, for identification purposes, the email address used when creating the comment.

Provision Required or Necessary:

The provision of your personal data is voluntary. Without providing your personal data, we cannot grant you access to our comment function.

Contact Form

Type and Purpose of Processing:

The data you enter is stored for the purpose of individual communication with you. For this, providing a valid email address and your name is required. This serves to assign the inquiry and subsequently respond to it. Providing additional data is optional.

Legal Basis:

The processing of the data entered in the contact form is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR). By providing the contact form, we aim to facilitate uncomplicated communication with you. The information you provide will be stored for the purpose of processing the inquiry and for possible follow-up questions. If you contact us to request an offer, the processing of the data entered in the contact form is carried out to take steps prior to entering into a contract (Art. 6 para. 1 lit. b GDPR).

Recipients:

The recipients of the data may include processors.

Storage Duration:

Data will be deleted no later than 6 months after the inquiry has been processed. If a contractual relationship is established, we are subject to statutory retention periods under the German Commercial Code (HGB) and will delete your data after these periods have expired.

Provision Mandated or Required:

The provision of your personal data is voluntary. However, we can only process your inquiry if you provide us with your name, email address, and the reason for your inquiry.

Use of Google Analytics

If you have given your consent, this website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereafter referred to as “Google”). Google Analytics uses “cookies,” which are text files stored on your computer, to analyze your use of the website. The information generated by the cookie about your use of this website is usually transmitted to and stored on a Google server in the USA. Due to the activation of IP anonymization on these websites, your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google. For more information on terms of use and data protection, visit https://www.google.com/analytics/terms/de.html and https://policies.google.com/?hl=en. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage to the website operator. The data we send and associate with cookies, user identifiers (e.g., User-ID), or advertising IDs will be automatically deleted after 14 months. Data whose retention period has expired is automatically deleted once a month.

Revocation of Consent:

You can opt out of being tracked by Google Analytics on our website by clicking this link. An opt-out cookie will be installed on your device. This will prevent future detection by Google Analytics for this website and for this browser as long as the cookie remains installed in your browser. You can also prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: Browser add-on to deactivate Google Analytics.

Use of Google Maps

On this website we use the offer of Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). This enables us to show you interactive maps directly on the website and enables you to conveniently use the map function. You can find more information about data processing by Google in the Google data protection information: https://policies.google.com/privacy. There you can also change your personal data protection settings in the data protection center. Detailed instructions for managing your own data in connection with Google products can be found here: https://www.dataliberation.org. By visiting the website, Google receives information that you have accessed the corresponding subpage of our website. This occurs regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish to be assigned to your profile on Google, you must log out of Google before activating the button. Google stores your data as usage profiles and uses them for advertising, market research and/or needs-based design of its websites. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

Revocation of consent:

The provider currently offers no option for a simple opt-out or blocking of data transmission. If you want to prevent your activities on our website from being tracked, please revoke your consent for the corresponding cookie category or all technically unnecessary cookies and data transmissions in the cookie consent tool. In this case, however, you may not be able to use our website or only to a limited extent.

Embedded YouTube videos

We embed YouTube videos on our website. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereinafter “YouTube”). YouTube, LLC is a subsidiary of Google LLC, 1600 Amphitheater Pkwy, Mountain View, CA 94043, USA (hereinafter “Google”). When you visit a page with the YouTube plugin, a connection to the YouTube servers is established. This tells YouTube which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by logging out of your YouTube account beforehand. If a YouTube video is started, the provider uses cookies that collect information about user behavior. Further information on the purpose and scope of data collection and its processing by YouTube can be found in the provider's data protection declaration. There you will also find further information on your rights in this regard and setting options to protect your privacy (https://policies.google.com/privacy).

Revocation of consent:

Google AdWords

Our website uses Google Conversion Tracking. The operator of the Google AdWords services is Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. If you came to our website via an ad placed by Google, Google Adwords will place a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad served by Google.
If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. This means that cookies cannot be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.
You can find more information about data processing by Google in the Google data protection information: https://policies.google.com/privacy. There you can also change your personal data protection settings in the data protection center.

Hosting:

Our website is hosted by netcup GmbH, Daimlerstraße 25, D-76185 Karlsruhe. When you visit our website, your personal data is processed on the servers of netcup GmbH.

SSL or TLS encryption:

To protect the transmission of confidential content, this site uses SSL or TLS encryption. This ensures that data you send to us is encrypted during transmission and protected from access by third parties. Encrypted payment transactions on this website: Payment transactions on this website are conducted via an encrypted SSL or TLS connection. This ensures that your payment data is protected from unauthorized access.

Newsletter Data:

If you wish to subscribe to our newsletter, we require your email address as well as information that allows us to verify your identity and confirm your consent to receive the newsletter. This data is used exclusively for sending the newsletter and is not passed on to third parties. You can revoke your consent to the storage of your data and its use for sending the newsletter at any time.

eCommerce and payment service providers:

Processing of customer and contract data: We collect, process, and use personal customer and contract data to process our contractual relationships. Your data will be deleted after the order has been completed or the business relationship has ended.

Payment services:

We use payment services from third-party companies. When making payments, your payment data is processed for the purpose of payment processing. The use of these services is based on contract processing and ensuring a smooth payment process.

Payment service providers:

For payments, we use the services of Stripe, PayPal, Mastercard, and VISA. These service providers process your payment data according to their own privacy policies. The transfer of your data to the USA is based on EU standard contractual clauses or other suitable mechanisms for data protection. Further information can be found in the privacy policies of the respective payment service providers.
Please note that this privacy policy contains information on how your data is processed on our platform. If you have any questions or concerns, you can contact us at any time.

Use of Video Call Function via Agora

Our video call function is provided through the interface of Agora, Inc., located at 2804 Mission College Blvd, Santa Clara, CA, USA 95054. The use of this function is subject to Agora’s privacy policy, which can be found at https://www.agora.io/en/. Agora processes data to provide a stable video connection. Data processing may include the transfer of information to the United States. We have taken measures to ensure an adequate level of data protection in accordance with applicable legal requirements. Further information on data processing by Agora can be found in their privacy policy.

Revocation of consent:

Information about your right of objection according to Art. 21 GDPR

Individual right to object

You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data relating to you, which is based on Article 6 (1) (f) GDPR (data processing on the basis of a balance of interests); this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 GDPR.
If you file an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

Recipient of an objection

Change to our privacy policy

We reserve the right to adapt this data protection declaration so that it always corresponds to the current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration will then apply to your next visit.

Questions to the data protection officer

If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organization directly:
The data protection declaration was created with the help of activeMind AG, the experts for external Data protection officers (Version #2020-09-30).